Longwood Care, Inc. · Effective Date: April 10, 2026
This Privacy Notice was last updated on April 10, 2026. Longwood Care, Inc. reserves the right to update this notice at any time.
At Longwood Care, Inc., we value your trust and are committed to protecting your privacy. This Privacy Notice explains what personal information we collect, how we use it, and how we protect it, particularly given the sensitive nature of the behavioral health services we provide.
We collect personal information only when necessary to provide services, respond to inquiries, or improve your website experience. The types of information we collect include:
We do not collect payment information, Social Security numbers, or clinical records through our website.
When you submit a message through our Contact Us form or a request through our Make a Referral form, your information is transmitted securely and delivered to our intake team via Google Workspace. Our Google Workspace environment is configured for HIPAA compliance, including:
Your referral and contact form submissions are delivered to HIPAA-compliant Google Workspace email. We retain this information only as long as necessary to respond to your inquiry or process your referral.
NOTE: Submitting a referral form does not constitute a clinical intake or establish a therapeutic relationship. For immediate mental health emergencies, contact your local Emergency Response team or dial 911.
Longwood Care offers telehealth services to clients across Massachusetts and nationwide. When engaging in telehealth services:
If you have questions about how your clinical information is handled during telehealth services, please contact us at intake@longwoodcare.org or call (978) 972-1000.
Our website uses cookies to improve your browsing experience and understand how our site is used. You can disable cookies through your browser settings, though some features may not function correctly without them. When you first visit our website, our cookie consent banner will ask for your consent before any non-essential cookies are activated.
We use Google Site Kit, which includes Google Analytics, to collect anonymized data about how visitors use our website. This data includes:
This data is anonymized and aggregated — it cannot be used to identify individual visitors. We do not use this data to track individuals or share it with third parties for commercial purposes.
Longwood Care provides services to children and adolescents; however, our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
If a minor under the age of 13 wishes to make a self-referral, we ask that a parent or guardian contact our agency directly by calling (978) 972-1000 rather than submitting through the online form.
If you believe we have inadvertently collected information from a child under 13, please contact us at info@longwoodcare.org and we will promptly delete it.
Our website uses SSL/TLS encryption — indicated by “https” in the address bar — to protect information transmitted through our contact and referral forms. Form submissions are delivered to HIPAA-compliant Google Workspace infrastructure with appropriate access controls.
While we employ industry-standard safeguards, no method of electronic transmission or storage is 100% secure. We are committed to protecting your information and will notify you in the event of a breach as required by applicable law.
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
Our website may contain links to external websites, including third-party mental health resources and organizations. These sites operate independently and are not under our control. We are not responsible for their content or privacy practices and recommend reviewing their privacy notices directly.
If you need to update contact information you have provided to us, please email info@longwoodcare.org from the email address we have on file so we can verify your identity before making changes.
We only send email communications if you have provided your email address and requested to be contacted in this way. To unsubscribe from any communications, please email info@longwoodcare.org from the address we have on file.
We may update this Privacy Notice periodically to reflect changes in our services, legal requirements, or data practices. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated notice.
If you have questions or concerns about this Privacy Notice or our data practices, please reach out:
Longwood Care, Inc.
Email: info@longwoodcare.org
Phone: (978) 972-1000
230 Broadway, Lynnfield, MA 01940
5 Cherry Hill Drive, Danvers, MA 01923
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